Frequently Asked Questions
Find answers to common questions about ESTA applications, processing, and travel requirements
General ESTA Questions
ESTA (Electronic System for Travel Authorization) is an automated system that determines the eligibility of visitors to travel to the United States under the Visa Waiver Program (VWP). It's required for citizens of VWP countries traveling to the U.S. for tourism or business for stays of 90 days or less.
Citizens of Visa Waiver Program countries who plan to travel to the United States for tourism, business, or transit purposes for 90 days or less need an ESTA authorization. This includes travelers arriving by air or sea.
ESTA authorization is valid for 2 years from the date of approval or until your passport expires, whichever comes first. You can travel multiple times to the U.S. during this period, with each stay limited to 90 days.
No, ESTA is not a visa. It's an authorization to travel under the Visa Waiver Program. If you're not eligible for ESTA or your application is denied, you must apply for a U.S. visa at a U.S. Embassy or Consulate.
Application Process
You can apply through our secure online platform. Complete the application form with your personal information, passport details, and travel plans. Pay the required fee and submit your application. You'll receive email notifications about your application status.
You'll need your valid passport, personal information (name, date of birth, address), employment details, travel information, and answers to eligibility questions regarding health, criminal history, and previous U.S. travel.
Yes, you can apply on behalf of family members, friends, or colleagues. However, you must have their consent and access to all required information. Each person needs a separate application.
Yes, our system allows you to save your progress and return later to complete your application. Your information is securely stored for 30 days.
Processing Times & Status
You can apply through our secure online platform. Complete the application form with your personal information, passport details, and travel plans. Pay the required fee and submit your application. You'll receive email notifications about your application status.
You'll need your valid passport, personal information (name, date of birth, address), employment details, travel information, and answers to eligibility questions regarding health, criminal history, and previous U.S. travel.
Yes, you can apply on behalf of family members, friends, or colleagues. However, you must have their consent and access to all required information. Each person needs a separate application.
Yes, our system allows you to save your progress and return later to complete your application. Your information is securely stored for 30 days.
Travel & Entry
No, ESTA authorization doesn't guarantee entry. U.S. Customs and Border Protection officers at the port of entry make the final decision on admission. However, ESTA authorization is required for travel under the VWP.
You can stay up to 90 days per visit. The stay cannot be extended beyond 90 days. If you need to stay longer, you must leave the U.S. and may return for another 90-day period (with valid ESTA).
No, ESTA authorization is for tourism and business activities only. You cannot work for a U.S. employer or receive payment for services performed in the U.S. Work requires appropriate visa authorization.
While not required, we recommend printing or having electronic access to your ESTA authorization. Airlines may request to see it, and it's helpful to have for your records.
Fees & Payment
The standard ESTA application fee is $21 per person. Rush processing (24-hour guarantee) is available for an additional $35. We accept all major credit cards, debit cards, and PayPal.
No, there are no hidden fees. The price displayed during checkout is the total cost. Our fee includes application assistance, form validation, submission, and customer support.
ESTA fees are non-refundable if your application is denied by U.S. authorities. However, if there's an error on our part in processing your application, we provide a full refund.
Yes, we offer discounts for group applications of 10 or more travelers. Contact our customer service team for group pricing information.
Security & Privacy
Yes, we use 256-bit SSL encryption to protect your personal information. We're ISO 27001 certified and comply with all international data protection standards, including GDPR.
No, we never store credit card information. All payments are processed through secure, PCI-compliant payment gateways. Your financial information is never saved on our servers.
Your application data is only accessed by authorized personnel for processing purposes and is shared with U.S. authorities as required for ESTA processing. We never sell or share your data with third parties.
We retain application data for the duration of your ESTA validity period plus additional time as required by law. You can request data deletion after your ESTA expires.
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