Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.

Terms of Service – US ESTA Service

Last updated: September 1, 2025

These Terms of Service ("Terms") govern your use of our website and US ESTA application assistance services ("Service") operated by US ESTA Service ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our Service.

Service Description

What We Provide

  • • Assistance with U.S. ESTA application preparation
  • • Secure online application platform
  • • Review of application details to reduce errors
  • • Submission support and status notifications
  • • Customer support during the application process

Important Disclaimers

  • • We are a third-party service provider and are not affiliated with the U.S. Government
  • • We cannot guarantee ESTA approval
  • • Final decisions are made by U.S. government authorities
  • • ESTA authorization does not guarantee entry into the United States

User Responsibilities

Information Accuracy

You agree to provide accurate, complete, and truthful information. Providing false or misleading information may result in ESTA denial or legal consequences.

Eligibility Requirements

You must meet ESTA eligibility requirements, including holding a valid e-passport and being a citizen of an eligible Visa Waiver Program country.

Prohibited Uses

  • • Submitting fraudulent or false applications
  • • Using the service for unlawful purposes
  • • Attempting unauthorized system access
  • • Violating applicable laws or regulations

Fees and Payments

Fees and Charges

  • • Official ESTA government fee is set by U.S. authorities
  • • Our service includes an additional processing and support fee
  • • All fees are clearly displayed before payment

Payment Processing

Payments are processed securely through trusted payment providers. Transactions are protected using industry-standard encryption.

Refund Policy

  • • Cancellation may be requested before submission to authorities
  • • Once submitted, government and service fees are generally non-refundable
  • • Refund eligibility is assessed case by case

Processing and Liability

Processing times are determined by U.S. authorities. We are not responsible for delays caused by government systems, incorrect information, or missing documents.

Our liability is limited to the amount paid for our service fee. We are not responsible for travel disruptions, denied entry, or indirect losses.

Privacy and Data Protection

Your personal information is handled according to our Privacy Policy. By using our service, you consent to the collection and sharing of your data with U.S. government authorities for ESTA processing.

Intellectual Property

All website content, branding, and materials are owned by US ESTA Service. You may not copy, distribute, or reuse materials without written permission.

Governing Law

These Terms are governed by the laws of the United States and the State of Delaware. Any disputes will be handled in Delaware courts.

Changes to Terms

We may update these Terms at any time. Continued use of our Service means you accept the updated Terms.

Contact Information

If you have questions about these Terms:

Email: [email protected]

Phone: +1 702-329-4270

Address: Intershore Chambers #45, Road Town, Tortola, British Virgin Islands VG1110