Terms of Service
Last updated: January 9, 2025
These Terms of Service ("Terms") govern your use of the US ESTA VISA website and services ("Service") operated by US ESTA VISA ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Service Description
What We Provide
- • ESTA application assistance and guidance
- • Form completion and validation services
- • Secure submission to U.S. authorities
- • Application status tracking and notifications
- • Customer support throughout the process
Important Disclaimers
- • We are not affiliated with the U.S. Government
- • We cannot guarantee ESTA approval
- • Final decisions are made by U.S. authorities
- • ESTA authorization does not guarantee U.S. entry
User Responsibilities
Information Accuracy
You are responsible for providing accurate, complete, and truthful information. Any false or misleading information may result in application denial and potential legal consequences.
Eligibility Requirements
You must meet all ESTA eligibility requirements, including being a citizen of a Visa Waiver Program country and having a valid electronic passport.
Prohibited Uses
- • Submitting false or fraudulent information
- • Using the service for illegal purposes
- • Attempting to circumvent security measures
- • Violating any applicable laws or regulations
Payment Terms
Fees and Charges
- • Standard ESTA application: $21.00 per person
- • Rush processing: Additional $35.00 per person
- • Modification service: $15.00 per application
- • All fees are clearly displayed before payment
Payment Processing
Payments are processed immediately upon submission. We accept major credit cards, debit cards, and PayPal. All payments are secured with 256-bit SSL encryption.
Refund Policy
- • Full refund if application rejected due to our error
- • No refund for applications denied by U.S. authorities
- • Partial refund available for timely cancellations
- • Refunds processed within 5-10 business days
Disclaimers and Limitations
Service Availability
We strive to maintain service availability but cannot guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or technical issues.
No Guarantee of Approval
We cannot guarantee that your ESTA application will be approved. Approval decisions are made solely by U.S. government authorities based on their criteria and policies.
Limitation of Liability
Our liability is limited to the amount paid for our services. We are not responsible for indirect damages, lost profits, travel expenses, or other consequential damages.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Sharing
By using our service, you consent to the sharing of your application information with U.S. government authorities as required for ESTA processing.
Intellectual Property Rights
The Service and its original content, features, and functionality are owned by US ESTA VISA and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Permitted Use
You may use our service only for its intended purpose of applying for ESTA authorization. You may not copy, modify, distribute, or create derivative works of our content.
Termination
We may terminate or suspend your access to our Service immediately, without prior notice, for any reason, including breach of these Terms.
Effect of Termination
Upon termination, your right to use the Service will cease immediately. Applications already submitted will continue to be processed.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles. Any disputes will be resolved in the courts of Delaware.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through our website. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Mailing Address
US ESTA VISA
123 Government St
Washington, DC 20001