Cancel Application
Before you cancel, read this page. Your refund eligibility depends on timing.
Cancellation & Refund Eligibility
| When You Cancel | Government Fee | Processing Fee |
|---|---|---|
| Before we submit to CBP | Full refund | Full refund |
| After submission, before decision | Non-refundable | Non-refundable |
| After approval or denial | Non-refundable | Non-refundable |
How to Cancel
Log in to your account and navigate to your application.
If status is "Received" (not yet submitted), you can cancel directly for a full refund.
If status is "Submitted" or later, cancellation will not result in a refund.
Before You Cancel
- ESTA is valid for 2 years and multiple entries. If travel plans changed, you may not need to cancel.
- If you made a data error, check the Modify Application page first.
- If you submitted a duplicate by mistake, contact us through the Contact page for a full refund.