U.S. Travel Authorization Service
Help Center
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.

Help Center

Find what you need. If you cannot find it here, submit a request via the Contact page.

Application Process

Application Requirements

What you need before you start — passport, email, payment.

Start an Application

Go directly to the ESTA application form.

Fee Structure

Full breakdown of CBP fee and processing fee.

After Submission

Track Your Application

Check your current ESTA application status.

Processing Times

Standard timelines and what affects CBP processing speed.

Modify Application

What can and cannot be changed after submission.

Cancel Application

How to cancel and whether you are eligible for a refund.

Policies & Legal

Refund Policy

When refunds are issued and when they are not.

Privacy Policy

How we handle and protect your data.

Terms of Service

What we do, what we do not do, and your responsibilities.

Disclaimer

We are not the U.S. Government. Full legal notice.

Common Issues

I did not receive a confirmation email

Check your spam/junk folder. If still missing after 1 hour, submit a request through the Contact page.

My status has not changed

Most ESTA applications are processed within 72 hours. If longer, contact us with your reference number.

I entered wrong passport data

If not yet submitted, log in and edit directly. If already submitted, a new application may be required.

I was charged but did not complete the application

Contact us for a full refund. Include your email address and approximate payment time.

Support requests can be submitted 24/7 via email. Typical response time is within 24 hours. Use the Contact page.