U.S. Travel Authorization Service
Help Center
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.
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Questions about your application? Need guidance on eligibility or processing? Our knowledgeable team is here to help through multiple channels.

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Contact Information

Email Support

[email protected]

We respond to all emails within 24 hours

Address

960 SOUTH BROADWAY, SUITE 118,
HICKSVILLE, NY 11801

Business Hours

Monday – Friday

9:00 AM – 6:00 PM EST (Customer support available 24/7)

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Choose the support channel that works best for you. We're committed to resolving your inquiries promptly.

Email Support

Send us a detailed email and receive a comprehensive response within 24 hours. Best for non-urgent inquiries and documentation requests.

Response: Within 24 hours

Phone Support

Speak directly with a knowledgeable support agent for immediate assistance with urgent application questions or technical issues.

Available: Mon-Fri, 9AM-6PM EST

Live Chat

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Available: 24/7