ESTA Service Fee Structure
Clear, upfront pricing with no hidden charges. Our fee encompasses application preparation, specialist review, ongoing support, and real-time status monitoring.
What Your Fee Covers
Our service fee is a single, transparent charge that covers the entire authorization experience — from the moment you start filling out the form through post-approval support. The exact amount is displayed during checkout before any payment commitment.
Application Preparation
- Intelligent guided form with field-level validation
- Smart auto-fill and format checking
- Eligibility pre-assessment before you begin
- Multilingual instructions and contextual help
- Real-time error identification and correction prompts
Review & Support
- Dedicated specialist review of every application
- Around-the-clock support via email, phone, and chat
- Live application status dashboard access
- Proactive email notifications at every stage
- Post-submission modification assistance
Accepted Payment Instruments
We accommodate all major payment methods through our PCI DSS Level 1 certified gateway with 256-bit SSL encryption.
- Visa, Mastercard
- Debit cards from all major banking institutions
Fee-Related Questions
Are there charges beyond the displayed amount?
None whatsoever. The total you see at checkout is the total you pay. There are no processing surcharges, convenience fees, or post-purchase additions.
Does the total include government authorization fees?
Yes. Both the government processing fee and our service charge are consolidated into a single amount shown at checkout. You will not receive a separate bill.
Under what circumstances can I receive a refund?
Refund eligibility depends on your application's processing stage at the time of request. Full details are outlined in our Refund Policy page.
Is there a per-person charge for group applications?
Each traveler requires an individual ESTA and associated fee. Our group submission tool streamlines the process for families and teams traveling together.
Payment Security
Every transaction is processed through our PCI DSS Level 1 certified gateway with bank-grade encryption. Your financial data is never stored on our infrastructure and is protected by the same security standards trusted by leading global financial institutions.