U.S. Travel Authorization Service
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.

Frequently Asked Questions

Direct answers. No fluff. Organized by topic.

General

What is ESTA?
ESTA (Electronic System for Travel Authorization) is a U.S. government system that determines the eligibility of visitors to travel to the United States under the Visa Waiver Program (VWP). It is linked to your passport electronically.
Are you the U.S. Government?
No. We are a private third-party service. We are not affiliated with the U.S. Government, CBP, or the Department of Homeland Security. We process your application on your behalf for a processing fee. You can also apply directly through the official CBP website.
Why should I use your service instead of applying directly?
You can apply directly through CBP. Our processing fee covers automated data validation, form submission, status tracking, and technical assistance. If you are comfortable filling out the CBP form directly, you do not need our service.
How long is ESTA valid?
ESTA is valid for 2 years or until your passport expires, whichever comes first. It allows multiple entries to the United States. Maximum stay is 90 days per visit.

Processing & Timeline

How long does processing take?
We submit your application within 24 hours of payment. CBP typically processes ESTA applications within 72 hours. Most are approved within minutes to hours.
Can you speed up my application?
No. All ESTA applications go into the same CBP queue. No third-party service can move your application ahead of others. We do not offer or charge for 'rush' processing because it does not exist.
What happens after I submit?
After payment, we validate your data, submit it to CBP within 24 hours, and you receive a confirmation email. You can track your status through your account.

Costs & Fees

What is the total cost?
The total cost is displayed on the application page before you pay. It consists of the U.S. government fee plus our processing fee. No additional charges.
What is included in your processing fee?
The processing fee covers application handling, automated error checking, submission to CBP, status tracking, email notifications, and customer support by email. Everything is included — there are no separate add-on charges.
What if my application is denied?
Denial decisions are made by CBP. We do not control outcomes. Neither the government fee nor our processing fee is refundable after submission.

Account & Data

Do I need to create an account?
An account is created automatically when you submit an application, using the email address you provide.
Can I modify my application after submission?
Contact details can be updated. Core identity data (name, passport number, nationality) cannot be changed after submission — a new application is required.
Can I cancel and get a refund?
Cancellation before submission to CBP results in a full refund. After submission, both fees are non-refundable.
Do you store my passport data?
We retain application data only as long as necessary. Data is deleted within 12 months after the application lifecycle completes. We do not sell or share your data.
How do I contact you?
Support requests can be submitted 24/7 via email through the Contact page. Typical response time is within 24 hours.

Question not listed?

Submit a request through the Contact page. Typical response time is within 24 hours.